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2009年12月15日
Lenovo Enhanced Experience 何在?就在…
亮 Enhanced Experience, Lenovo, Win7, Windows 2009, 我的紀事, 有關電腦 0 Comments
上個月Lenovo網站發生了一件事情,就是像Dell一般出現網上商店價錢出錯的情況。不過兩家公司的處理有著天大的分別。
當然,發生的時間與受影響的訂單數量也有不同,直接比較好像有點不好。Dell在深夜出包,大家一窩風搶購;Lenovo則在中午出事,由被發現到被修正可能不足一小時。兩家公司失誤的產品和金額不同、總額也不同,但總算是出錯嘛,客人即使裝作不知,當時Dell選擇不出貨也是意料中事。
意料之外的是Lenovo竟然願意接受訂單,照樣將全部將美金當作港元發售的電腦發送到客戶手中,沒吭一聲地只收取標錯的超便宜價錢。
上月Lenovo舉辦了一個「Lenovo ThinkPad邁向18周年Blogger聚會」,不過問清楚後才知道其實是十七週年(真不知道為甚麼要這樣改標題…十八真的吸引些嗎?),節目要比上兩次好多了 - 第一次是Fashion Show,第二次是純講座,而這次側重親身嘗試和用戶體驗,感覺實在比較好。Lenovo說話的時間倒也不長,一來早前兩次聚會都已經說了不少,二來也實在不用說太多,產品才是實力所在。
比舞嬴得電腦是個不錯的主意(這倒讓我覺得和PPHK3有點相像),這次讓我深深明白到,擁有一副nice body的人,絕對會在人群之中顯得格外奪目…看他優雅的舞步,你就會知道~
至於那個Windows 7 Lenovo Enhanced Experience認證,聲稱對Windows 7有相當程度的優化,我就認為這個認證雖然是由Microsoft頒發,但沒有競爭底下,反而說不得準…因為即使競爭對手做得再好,也不能得到相似認證的話,得到認證的Lenovo反而讓我有種自我滿足的感覺。
後來再問Lenovo的職員(抱歉我實在忘記名字了…)有關網上商店價錢錯失的事件,他承認確有此事,而在修正問題之前的所有問題訂單都一概照常出貨、按單收費,並沒有要顧客補回差額的情況;同時亦看到有人在Twitter上寫,問過速遞人員是否有很多類似訂單,答覆是「非常多」,這樣看來Lenovo對此事實在肯擔當,至少比Dell做得更漂亮。
我想,無論電腦是不是內置Windows 7,Lenovo一直也有著Enhanced Experience吧。